Effective Date: 27 June 2025

1.  Information We Collect - We may collect the following types of personal information:

• Your name and contact details (email, phone number, address)

• Business details you provide (e.g. company name, IRD number)

• Information you share through contact forms, emails, or booking requests

• Website usage data collected via cookies or analytics tools

2. How We Use Your Information - We use your personal information to:

• Respond to enquiries or service requests

• Deliver bookkeeping and administration services

• Provide invoices, reports, and communications related to our services

• Improve our website and customer experience

• Comply with legal and tax obligations

            We will not sell, rent, or trade your personal information to third parties.

3. How We Store Your Information

• Your information is securely stored using trusted cloud-based platforms (such as Xero, Google Workspace, and Hubdoc) that meet NZ data protection standards. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

4. Sharing Your Information

            We may share your personal information:

• With trusted service providers (e.g. Xero) for business purposes

• If required by law or to protect our legal rights

            Any third-party providers we work with are required to protect your information in accordance with privacy regulations.

5. Cookies and Website Analytics

•  Our website may use cookies or third-party tools (like Google Analytics) to collect anonymised data about how visitors use our site. This helps us improve content, performance, and    usability. You can disable cookies in your browser settings at any time.

6. Access and Correction

            You have the right to access the personal information we hold about you and to request corrections if it is inaccurate. To do so, please contact us using the details below.

7. Contact Us

• Michelle Kelly

• BookWorx Limited

• 36 Trent Street, Taradale, Napier 4112

• michelle@bookworxhb.co.nz

• 022 676 2134

8. Changes to This Policy

            We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Forms & Mailing List

• When you submit an enquiry through our website or sign up for our mailing list, we collect the information you provide (such as your name and email address) to respond to your enquiry or send you updates.

• We will only use this information for the purpose it was collected, and you can unsubscribe from our mailing list at any time by clicking the unsubscribe link in our emails or contacting us directly.

• We do not share your contact form data or mailing list information with third parties, and all personal data is securely stored.